PRIVACY POLICY

Last updated: 2026

This Privacy Policy describes how SKLAMP collects, uses, stores, and protects customer information when you visit our website, browse our products, place an order, contact our support team, or otherwise interact with our online store.

SKLAMP is an online home lighting store operated by SHARNALK LLC, a Wyoming limited liability company.

Legal business name: SHARNALK LLC
Store name: SKLAMP
Registered business address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Customer support email: support@sklamp.shop
Website: https://sklamp.shop

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from SKLAMP, we may collect certain information necessary to operate our store, process orders, provide customer support, improve our services, and protect our business from fraud or abuse.

The types of information we may collect include:

• Name and contact details
• Email address
• Billing address
• Shipping address
• Phone number, if provided
• Order details
• Product selections
• Payment confirmation details
• Customer support messages
• Website usage information
• Device and browser information
• IP address
• Cookies and tracking information
• Fraud prevention and security signals

We only collect information that is necessary for the operation of our store, order fulfillment, customer support, security, analytics, and legal compliance.

2. Order and Purchase Information

When you place an order through our website, we collect the information needed to process and fulfill your purchase. This may include your name, shipping address, billing address, email address, phone number, selected products, order value, and shipping method.

We use this information to:

• Confirm your order
• Process your purchase
• Prepare your order for shipment
• Send tracking information
• Communicate order updates
• Respond to support requests
• Handle returns, refunds, replacements, or disputes
• Prevent fraudulent or unauthorized transactions

We do not sell customer order information to unrelated third parties.

3. Payment Information

Payments on our website may be processed through secure third-party payment providers. SKLAMP does not directly store full credit card numbers or complete payment card details on its own servers.

Payment providers may collect and process information necessary to authorize and complete your payment. Their processing of payment information is subject to their own privacy policies, security standards, and terms.

We may receive limited payment-related details such as payment status, transaction confirmation, billing information, or fraud review results, but we do not receive or store complete card numbers.

4. Shipping and Delivery Information

If your order requires shipping, we may share your name, shipping address, phone number, email address, and order information with shipping carriers, fulfillment partners, warehouses, suppliers, or logistics providers.

This information is used only for purposes such as:

• Preparing your order
• Shipping your product
• Providing tracking updates
• Confirming delivery
• Resolving delivery issues
• Handling damaged, lost, delayed, or returned shipments

Shipping providers may process your information according to their own privacy and service policies.

5. Customer Support Information

When you contact SKLAMP by email, contact form, or any other support channel, we may collect your name, email address, order number, message content, attachments, and any additional information you choose to provide.

We use this information to:

• Respond to your inquiry
• Verify your order
• Resolve product or delivery issues
• Process refund or return requests
• Improve our customer service
• Maintain records of support communications

Please do not send sensitive information that is not required to resolve your request.

6. Automatically Collected Information

When you visit our website, certain information may be collected automatically. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring website
• Search terms
• Click activity
• Shopping cart activity
• Approximate location based on IP address
• Cookies and similar technologies

This information helps us understand how customers use our website, improve website performance, detect technical problems, prevent fraud, and improve the shopping experience.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies. These technologies help us operate the website, remember customer preferences, analyze store performance, improve marketing, and provide a better user experience.

Cookies may be used for:

• Keeping items in your cart
• Remembering preferences
• Login or session management
• Measuring website traffic
• Analytics and reporting
• Fraud prevention
• Advertising and remarketing
• Improving website functionality

You can control cookies through your browser settings. However, disabling cookies may affect some website functions, including shopping cart features and checkout performance.

8. How We Use Your Information

SKLAMP may use customer information for the following purposes:

• To operate our online store
• To process and fulfill orders
• To accept and confirm payments
• To ship products
• To provide tracking information
• To respond to customer inquiries
• To process returns, refunds, or replacements
• To detect and prevent fraud
• To protect the security of our website
• To improve our products and services
• To personalize the shopping experience
• To send order-related communications
• To send marketing communications if permitted
• To comply with legal, tax, accounting, or regulatory obligations
• To enforce our Terms of Service and store policies

We do not use customer information for purposes unrelated to our business operations.

9. Marketing Communications

If you subscribe to our newsletter, create an account, make a purchase, or otherwise provide permission, we may send you marketing emails about SKLAMP products, promotions, updates, or store news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at support@sklamp.shop

Even if you unsubscribe from marketing emails, we may still send you transactional or service-related messages, such as order confirmations, shipping updates, refund notices, support replies, or policy updates.

10. Sharing of Information

We may share customer information with trusted service providers only when necessary to operate our business. These may include:

• Payment processors
• Shipping carriers
• Fulfillment providers
• E-commerce platform providers
• Website hosting providers
• Fraud prevention services
• Analytics providers
• Email service providers
• Customer support tools
• Legal, accounting, or compliance advisors

These providers are only given access to information necessary to perform their services.

We may also disclose information if required by law, legal process, court order, government request, dispute resolution, fraud investigation, or to protect the rights, property, and safety of SKLAMP, SHARNALK LLC, our customers, or others.

11. Fraud Prevention and Security

To protect customers and our business, we may use fraud prevention tools and security checks. These tools may analyze order details, payment status, IP address, device data, shipping address, billing information, order patterns, and other risk indicators.

Orders may be delayed, cancelled, or reviewed manually if fraud risk is detected.

We reserve the right to refuse or cancel any order that appears fraudulent, unauthorized, suspicious, abusive, or in violation of our policies.

12. Data Retention

We keep customer information only for as long as necessary to operate our business, fulfill orders, provide customer support, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.

Order records may be retained for accounting, tax, compliance, and fraud prevention purposes.

When information is no longer needed, we may delete, anonymize, or securely store it according to our internal data practices and applicable requirements.

13. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Customers are responsible for keeping their account credentials, devices, and email accounts secure.

If you believe your information has been used without authorization, please contact us at support@sklamp.shop

14. International Customers

SKLAMP may serve customers in different countries. By using our website or placing an order, you understand that your information may be processed in the United States or other countries where our service providers operate.

Data protection laws may differ from one country to another. We take reasonable steps to handle customer information responsibly and according to this Privacy Policy.

15. Customer Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to request access, correction, deletion, restriction, or a copy of certain personal information.

To make a privacy request, contact us at support@sklamp.shop

We may need to verify your identity before processing your request. Some information may be retained where required for legal, tax, fraud prevention, accounting, security, dispute resolution, or legitimate business purposes.

16. Children’s Privacy

Our website is intended for general audiences and is not directed to children. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us at support@sklamp.shop so we can review and take appropriate action.

17. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, policies, or security of third-party websites.

Customers should review the privacy policies of any third-party websites they visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or website operations.

The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.

19. Contact Information

For questions about this Privacy Policy or how your information is handled, contact us at:

SKLAMP
Operated by SHARNALK LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@sklamp.shop
Website: https://sklamp.shop